Shipping policy

Returns & Cancellations

  • No returns will be accepted on a 'change of mind' basis, so please be sure before you buy.
  • We will honour our obligations to provide a remedy to a faulty product under the Consumer Guarantees Act and Fair Trading Act.
  • Once an order is placed, we will be unable to process a cancellation.

Faulty Products

  • If you happen to receive a faulty or incorrect product, please contact us as soon as possible with any relevant details and pictures if applicable.
  • We will arrange to provide a remedy as quickly as possible.